Last Updated: 4th June 2020
WE ARE OPEN BUT EXPECT DELIVERY DELAYS
Best4flooring remains open and we continue to accept orders via our website 24/7 and we are experiencing a higher demand than usual for our products.
Please be assured our team is working extremely hard to provide the great service we are known for but like everyone we are finding it a struggle in some areas. We are operating with limited staff with social distancing, new stock takes longer to arrive and our delivery providers are prioritising essential goods. We are continuing to operate a strict santisation routine in our offices and warehouses. All staff are able to maintain social distancing while they work and some of the team are working from home.
We appreciate your patience and ask that you note the following:
- We have limited staff and our phone lines are constantly ringing so you may struggle to get through. If your need is urgent please email firstname.lastname@example.org and please be kind to our team who will do their absolute best to help.
- We continue to offer a choose your delivery day but this is likely to be delayed by up to 2-3 days - Read More
- Popular flooring is going out of stock quickly and we cannot guarantee that it will always be available for you at the time you choose to buy it. If you see that it is out of stock then please make use of the stock notifications. You will get an email the day it arrives back in stock (sign up on the product pages).
- Samples are back but we have introduced a small charge - Read More
Kindness is Everything.
We strive to provide the best service possible, even with current restrictions, but like any business sometimes it might not go to plan. If something happens that isn't as you expected and it makes you upset or inconvenienced then we ask that you please get in touch directly to give us the opportunity to resolve it. We appreciate all feedback, but when it is kind and constructive it means everything.