Christmas and Covid
Our offices remain open with the usual exceptions (weekend, public holidays). We are well stocked and continuing to accept orders 24/7. Like most businesses we are experiencing some challenges and are grateful for your patience.
- Deliveries - We are offering limited delivery dates over the Christmas period to enable our team to cope with the demand. Please also be aware that delivery dates selected at checkout are 'preferred' only and not guaranteed. While most deliveries are made on that date our shipping providers continue to warn of delays up to 2 days. Also see our Delivery FAQ.
- Customer Support - We are continuing to receive a high volume of calls and while telephone lines are operational thorougout the Christmas period (exc weekends and bank hols) you may experience a longer wait or be asked to call back. Please help us to help you by using our contact form which is continuously monitored. Please be kind to our team who will do their absolute best to help.
- Click and Collect - Collection from our Stockport warehouse is available and can be selected at checkout but it is important that collection date and time is agreed before turning up. You will be contacted by our team and will be advised of the measures which are in place to protect you, our staff and the NHS.
Our team is working extremely hard to provide the great service we are known for but if you have any questions or issues with an order you have placed or with the website please get in touch.
Last Updated: 22nd December 2020