Free Flooring Samples
We send out free samples of most flooring (look for the 'order sample' link).
The first 3 samples are free of charge but get in touch if you need more. We may need to charge if you need more than 3 samples but if we do, we will refund it if you go on to place a flooring order.
Free samples are sized at approximately 135mm x 180mm. Some of the eclectic designs are larger so you can see more of the pattern. You can also 'super size' your cushion samples to 500x500mm for a fee (max 3 samples still applies).
Free samples are sent by Royal Mail 2nd class but you can fastrack your free samples to a next day service if you need them quickly.
Why flooring samples are important
We recommend that you always get a free sample before ordering. Please don't go off the photograph as these are simply to represent the product in a particular setting. Most flooring looks different in the flesh than on the screen for many reasons. The differences can vary but mainly it's down to screen settings and how the photo was taken. But most importantly, you really need to see how the flooring looks in your own home. Check it during the day and also at night. Match it against the walls and furniture. You can see in some of our product images where customers send photos how different flooring can look in different rooms. Another reason you need to see the sample is because people see colours differently. Remember the famous White and Gold Dress (or was it blue and black)?
How to request flooring samples
Look for the 'Order Sample' link which you will find on the category pages and also on product pages.
Complete the steps to place your order (make sure you give us your email address so we can communicate your order status).
Please get in touch if you have any questions.