Locations

Our Delivery Service

What to expect

Here, you can expect to find details about the estimated delivery date, tracking updates, and any specific instructions or requirements for receiving your package. We strive to provide a seamless delivery experience, ensuring your order arrives safely and on time.


Mainland UK Weekday

Choose a delivery day

which works for you

 

  • Choose a weekday of your preference (excl. weekends and bank holidays) 
  • Delivery as soon as the next day
  • Trackable deliveries with an allocated time slot

Sheet Vinyl

Standard Delivery (3 Working Days) - £19.95 (free if £150 spent)


LVT, Laminate, Porcelain Tiles

Standard Delivery (1-5 days) - £29.95 (free if £350 spent)

Express Delivery (Next Working Day)  available for - £4.95 additional charge

  • Delivery to kerbside only (you'll need to carry goods into your property)


Your delivery day

Before Delivery

Before your scheduled delivery, you will receive an email confirming that your order has been accepted and sent out for delivery.

Your delivery is on its way!!

The Day of Delivery

On the day of your delivery, you will receive an e-mail notifying you that your order is en route and will be delivered between 8am and 6pm.

Please remember that a signature is necessary, and we suggest that the recipient be physically capable of accepting and transferring the product.

During Delivery

Our delivery service will place the pallet on your property's curbside or closest access point. A signature will be necessary upon delivery.

After the delivery is successfully made, you will receive confirmation via SMS.


Have some questions about delivery?


Click here for delivery FAQs.



Please consider the following 

 

  • We strongly advise that you do not book your floor to be fitted until it has arrived and you have inspected it.
  • While we are pleased to report 99% of deliveries are safely made on the chosen desired delivery date, we cannot guarantee this due to many circumstances beyond our control which could prevent safe delivery such as weather, traffic, delivery company issues, etc.

  • Delivery is free for sheet vinyl flooring orders over £150 or more and delivery is to UK mainland using our standard service.
  • For all other orders (Luxury Vinyl Tiles, Laminate Flooring, Porcelain Tiles and Floorcare & Accessories), delivery is free for orders that total £350 or more
  • Upgrades such as express delivery are available on certain products and contain an additional £4.95 charge
  • There is a surcharge for deliveries to UK Islands and remote areas
  • All overseas orders will carry a delivery charge and you will need to contact us for a quote.

     

Need help? Get in touch today