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Quick Step Laminate Flooring - Installation Guide and FAQs

Can you use Quick-Step with underfloor heating?

Quick-Step is ideal for underfloor heating. The floor is also laid with the floating method too. It is important that you choose the right Quick-Step sub-floor.

You still have the advantages of the easy and fast installation of Quick-Step Uniclic and you also have the advantage that:

  • Possible condensation is prevented by the moisture barrier; this is not possible with full-surface gluing.
  • The floating installation and the pull resistance of the Uniclic joint ensures that the joints open when the heating is on.

Important: Always follow the special guidelines for underfloor heating and ask you dealer for instructions.

Note: A heating system that is used to cool your home in the summer is not compatible with laminate, parquet or any other type of organic floor covering.

Can Quick-Step be laid on top of existing floor covering?

On the ground level, you must first remove any organic floor covering (carpet, parquet, etc.). Linoleum or vinyl do not have to be removed if you install one of the Quick-Step levelling underlay floors. On plank floors on the ground level, you must first lay a plastic foil, softboard panels to level the surface and then Quick-Step Uniclic underlay on top. Under the plank floor you must have sufficient ventilation in the crawl space.

On the upper levels you do not have to remove carpets if they are short-pile and stable. However, you need to lay one of the levelling Quick-Step underlay floors .

Can you install Quick-Step on stairs?

Yes, with the Quick-Step stair profiles. The steps of the stairs must be straight and not rounded.

Can office chairs be used on Quick-Step?

No problem at all. However, it is essential that the laminate is protected sufficiently.

  • Use soft casters. Soft casters have a soft surface in a different colour. Nowadays, most office chairs can be ordered with soft or hard casters. For existing chairs with hard casters, contact your supplier of office chairs to order soft wheels to replace the hard ones. Soft casters will extend the life of your laminated floor considerably and your floor will retain its attractive appearance.Tip: soft casters on a hard floor covering such as laminate, increase sitting comfort.
  • You can also put a special transparent protective mat under office chairs. Choose a mat for hard floor coverings. The mat must not have any cleats (like under mats for carpets) and must be big enough.

Which Underlay Should I use?

The purpose of an underlay floor is to level minor evenness in the sub-floor and provide acoustic (sound) and thermal insulation. To avoid problems caused by rising damp, you must always lay a plastic foil. If you choose a Quick-Step underlay, the correct moisture barrier is already attached to the underlay.

Acoustic insulation: A distinction is made between transit sound and reflection sound.

Transit sound: the sound you hear when someone walks across a floor in the room above you. The Quick-Step Transitsound underlay has been specially designed to minimise this noise. Recommended for multi-storey buildings.

Reflection sound: the sound you hear when you walk on the floor. The Quick-Step Unisound underlay has been specially designed to minimise (natural) reflection sound. Ideal for living rooms or office spaces where the tapping of high heels can be disturbing.

The thermal insulation of an underlay is important in the case of underfloor heating.

Which underlay should be used on stone floors or existing tiles?

Always lay a plastic foil (Quick-Step Screen) to prevent condensation.

If the existing tiles are too uneven, install Uni Softboard first on top of the plastic foil and then lay the 3 mm Uniclic underlay.

If the existing tiles are even enough, then one of the Quick-Step Uniclic underlay floors is sufficient for levelling.

Which underlay should be used on an existing plank floor?

On a plank floor it is recommended to first lay Uni Softboard boards to level any unevenness.

Lay the 3 mm Uniclic underlay on top of this to level any unevenness between the Softboard boards.

If your plank floor is on the ground level, don't forget to lay a plastic foil (Quick-Step Screen) and also make sure there is sufficient ventilation underneath the floor.

Which underlay is to be used with underfloor heating?

It's important that you use a damp-proof foil. Either use the Quick-Step Unisound underlay (with built-in damp-proof foil) or a separate plastic foil which is at least 200 micron thick (Quick-Step Screen). The choice of underlay is determined by the heat resistance of the underlay. Always follow the instructions for underfloor heating.

Note: a heating system that is used to cool your home in the summer is NOT compatible with laminate, parquet or any other type of organic floor covering.

How long is the drying time for a new concrete floor or screed?

The concrete floor must dry long enough. You should allow one week per cm thickness of concrete, up to 4 cm. Allow twice as much time for the remaining thickness more than 4 cm. In other words, for a thickness of 6 cm, you must allow minimum (4 x 1) + (2 x 2) = 8 weeks drying time. For concrete thicker than 6 cm, allow 4 weeks drying time per additional cm.

Rules of thumb:

  • The building must be sufficiently ventilated.
  • A plastic foil must be laid between the sub-floor concrete and the screed.

Damp migrates from the bottom to the surface. This takes time. For new concrete floors, you must always lay a plastic foil on the concrete floor before installing the Quick-Step planks; this is the case for the ground level as well as the upper levels. All Quick-Step underlay floors have built-in plastic foil. Use Quick-Step underlay floors to avoid problems later on.

What is the maximum length without expansion joint?

This depends on the shape of the house or space where the laminate is laid and the climate conditions. If the space is more or less a square and if there are not too many sudden changes of the indoor climate, between weekdays and the weekend or during the day, then it is possible to lay up to 15 running metres with extra expansion joints in the floor surface. The expansion joint along the walls depends on the total length of the floor. For lengths of 15 metres you must have 15 to 20 mm expansion joints.

It is also recommended to put expansion joints under the doors between rooms and as such separate the rooms. If the Quick-Step floor is laid with a length of more than 10 running metres, from one room to another, across the corridor, etc., then this may lead to tension and possible distortion (upward warping) of the floor. This may occur when one room is heated and the other is not. Another possibility is to put a piece of heavy furniture in one of the rooms, etc. It is also recommended to separate some of the rooms from the rest by putting expansion joints under the doors between rooms.

Do we really need expansion joints between every room?

A Quick-Step floor expands and contracts. The HDF core board is isotopic and expands and contracts in both the length and the width. This means it is extremely important to have expansion joints of 8 to 10 mm along all walls.

It is also recommended to put expansion joints under the doors between rooms and as such separate the rooms. If the Quick-Step floor is laid with a length of more than 10 running metres, from one room to another, across the corridor, etc., then this may lead to tension and possible distortion (upward warping) of the floor. This may occur when one room is heated and the other is not. Another possibility is to put a piece of heavy furniture in one of the rooms, etc. It is also recommended to separate some of the rooms from the rest by putting expansion joints under the doors between rooms.

Can Quick-Step be glued full-surface?

Full-surface gluing is strictly not recommended. If it is done, the warranty is void.

Full-surface gluing is expensive, time-consuming and very difficult. The sub-floor must be perfectly even (= you need to level it) and damp-proof (= you need to apply an epoxy resin). In addition, you need an expensive two-component glue to glue the laminate to the sub-floor.

Why would you want to use the full-surface gluing method?

Underfloor heating: Underfloor heating can be combined perfectly with a floating installation if the correct Quick-Step underlay (Quick-Step Unisound) is used. Refer to the special instructions for underfloor heating.

Acoustic insulation: Here you need to distinguish between transit sound and reflection sound. Transit sound can only be reduced with a floating installation; this is very difficult if you use the full-surface gluing method.

Reflection sound can be reduced more with the full-surface gluing method. Quick-Step has the ideal solution for this too.

Use the Quick-Step Unisound underlay. This allows you to combine the benefits of a floating floor without the acoustic setbacks.

Can Uniclic also be glued because a glued joint must be stronger than a glue-free one?

It is absolutely incorrect to assume that a glued joint is stronger than a Uniclic joint. What's more, with glued joints, a lot depends on how the planks were glued.

  • Did you use the correct glue?
  • Was the glue applied correctly?
  • What is the correct amount?
  • Was the glue able to harden long enough at the correct temperature?
  • Wasn't the floor walked on too soon after gluing, so that the glue joints came loose?
  • How long does the glue maintain its strength?

By contrast, Uniclic has been synonymous with a perfectly laid laminate floor for many years. You can lay the floor by just clicking the planks together and without glue. The joints are guaranteed to remain sealed. Uniclic offers many other benefits too:

  • No warping
  • A seamless floor
  • Even floor surface
  • Ideal for installation by both left-handed and right-hand people
  • You can walk on the floor during and immediately after installation
  • Moving: easy and without risks. You can remove your floor and install it somewhere else very easily.
  • Lifetime warranty (see warranty terms and conditions)
  • Quick installation without any risks

What is the best laying direction?

From a technical point of view, any direction is possible and you can install the planks lengthwise or widthwise. The choice is a personal and aesthetic one. You will obtain the most attractive effect if you lay the floor in the same direction as the main light source and in the same line as the most frequently used door entrance. However, if you have several doors and windows in the room you can choose the direction that facilitates the actual laying.

How can I cut a laminate floor?

You can cut laminate floors with a wide range of saws:

  • Hand saw: fine(r)-toothed and with the design side up
  • Electric circle saw: also fine-toothed. For example: saw with 22 cm diameter - 60 teeth. Also with the design side up.
  • Jigsaw. If you want a clean cut, saw with the design side down unless you use saw blades with reversed teeth. Normal saw blades are used for sawing. Example types: Bosch brand: T 127 D (rather coarse). For finer work: T 101 B.

In most cases the saw cut does not need to be perfect. They are usually covered by profiles or skirting boards.

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