We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
Locations
Our Delivery Service
What to expect
Here, you can expect to find details about the estimated delivery date, tracking updates, and any specific instructions or requirements for receiving your package. We strive to provide a seamless delivery experience, ensuring your order arrives safely and on time.
Mainland UK Weekday
Choose a delivery day
which works for you
- Choose a weekday of your preference (excl. weekends and bank holidays)
- Delivery as soon as the next day
- Trackable deliveries with an allocated time slot
Sheet Vinyl and Carpet
Standard Delivery (3 Working Days) - £14.95 for orders below £150, £19.95 above £150
LVT, Laminate, Porcelain Tiles
Standard Delivery (3-10 days) - £29.95 per order
Express Delivery (Next Working Day) available for - £4.95 additional charge
- Delivery to kerbside only (you'll need to carry goods into your property)
Your delivery day
Before Delivery
Before your scheduled delivery, you will receive an email confirming that your order has been accepted and sent out for delivery.
Your delivery is on its way!!
The Day of Delivery
On the day of your delivery, you will receive an e-mail notifying you that your order is en route and will be delivered between 8am and 6pm.
Please remember that a signature is necessary, and we suggest that the recipient be physically capable of accepting and transferring the product.
During Delivery
Our delivery service will place the pallet on your property's curbside or closest access point. A signature will be necessary upon delivery.
After the delivery is successfully made, you will receive confirmation via SMS.
Have some questions about delivery?
Please consider the following
- We strongly advise that you do not book your floor to be fitted until it has arrived and you have inspected it.
-
While we are pleased to report 99% of deliveries are safely made on the chosen desired delivery date, we cannot guarantee this due to many circumstances beyond our control which could prevent safe delivery such as weather, traffic, delivery company issues, etc.
- Upgrades such as express delivery are available on certain products and contain an additional £4.95 charge
- There is a surcharge for deliveries to UK Islands and remote areas, this does vary depending on location.
- All overseas orders will carry a delivery charge and you will need to contact us for a quote.
Need help? Get in touch today